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Community Management
This community management course is designed to equip participants with the skills and knowledge needed to effectively build, grow and maintain online communities.
About Course
The community management course is designed to equip participants with the skills and knowledge needed to effectively build, grow and maintain online communities. The course covers key topics such as community strategy, content creation, moderation, engagement, and measurement. Through a combination of lectures, case studies, and hands-on exercises, participants will learn how to foster a positive and engaged community, increase brand loyalty, and drive growth. Whether you’re a marketing professional, startup founder, or simply interested in community building, this course will provide you with the tools and techniques you need to succeed.
What you’ll learn
Course Content
Introduction
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Introduction
03:54 -
What is a community?
11:30 -
Community-led growth
11:26 -
Who is a community manager and how important is their role
12:19 -
A day/week/month in the life of a community manager
05:00 -
Assignment
Getting started with community management
Establishing your community’s processes
Engaging and moderating your community
Important tools you need as a community manager
Resources on Tools (curated)
Community growth tips
Measuring the success of your community
Bonus Resource
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