Community Management

This community management course is designed to equip participants with the skills and knowledge needed to effectively build, grow and maintain online communities.
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About Course

The community management course is designed to equip participants with the skills and knowledge needed to effectively build, grow and maintain online communities. The course covers key topics such as community strategy, content creation, moderation, engagement, and measurement. Through a combination of lectures, case studies, and hands-on exercises, participants will learn how to foster a positive and engaged community, increase brand loyalty, and drive growth. Whether you’re a marketing professional, startup founder, or simply interested in community building, this course will provide you with the tools and techniques you need to succeed.

What you’ll learn

  • The Role of Community Management
  • Community Building Strategies
  • Community Moderation and Conflict Resolution
  • Metrics and Analytics
  • Community Engagement and Content Creation
  • How to Understand Your Audience
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Requirements

  • You will need an internet enabled device
  • No previous community management is needed

Course Content

Introduction

  • Introduction
    03:54
  • What is a community?
    11:30
  • Community-led growth
    11:26
  • Who is a community manager and how important is their role
    12:19
  • A day/week/month in the life of a community manager
    05:00
  • Assignment

Getting started with community management

Establishing your community’s processes

Engaging and moderating your community

Important tools you need as a community manager

Resources on Tools (curated)

Community growth tips

Measuring the success of your community

Bonus Resource

Instructors

MT

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4.3
30 Students
17 Courses

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  1. 2 years ago
    At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint.
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